This Privacy Policy applies to all services, websites, and apps on the Crickex Photos platform. By using the platform, you are considered to have accepted this policy.
Section 01
πIntroduction & Scope
Welcome to Crickex Photos. Certain information is collected automatically whenever you use our platform β whether or not you are registered. This Privacy Policy clearly sets out what data is collected, how and why it is collected, and how long it is retained.
Crickex Photos believes that your data belongs to you β we are simply its trusted custodian. Our data management practices are aligned with international standards (GDPR).
- This policy applies to all Crickex Photos platforms, including the website, mobile app, and live chat service.
- No data is collected or processed from individuals under the age of 18.
- When you follow a third-party link, the privacy policy of that platform will apply.
Section 02
π₯What Information We Collect
Crickex Photos collects two types of data β information you provide directly, and data generated automatically while you use the platform. Each category is explained in detail below.
Directly Provided Information
| Data Type |
When It Is Collected |
Required? |
| Name, date of birth |
At the Time of Registration |
Yes |
| Mobile Number |
Registration & Verification |
Yes |
| NID / Passport Number |
KYC Verification |
Yes |
| Payment Details (bKash / Nagad number) |
During deposits and withdrawals |
Yes |
| Address |
High-Standard KYC Verification |
Conditional |
| Support Chat Messages |
During Support Sessions |
Optional |
Automatically Collected Information
- IP address and device type (phone / tablet / PC)
- Browser type and operating system version
- Time spent on the platform and pages visited
- Betting history & transaction logs
- Click and scroll patterns (for UX improvement)
Section 03
π―Purpose of Data Use
Crickex Photos uses collected data solely for specific, legitimate purposes. We never use data beyond what is necessary.
- Account Management: Keeping your account active, verifying your identity, and processing your transactions.
- Security Assurance: Prevention of fraud, money laundering, and account hacking.
- Service Improvement: Data analysis to make your platform experience smoother and more enjoyable.
- Contact: Sending important updates, promotions, and account-related notifications.
- Legal Obligation: Compliance with applicable laws and regulatory authority guidelines.
- Responsible Gaming: Detecting unusual betting patterns to provide timely support.
Crickex Photos never sells your data to third-party advertisers. You can unsubscribe from email or SMS marketing at any time.
Section 04
π€Data Sharing Policy
Crickex Photos does not sell your personal data. However, in certain circumstances, limited information may need to be shared with trusted third parties.
- Payment Processors: Only the minimum information required to process bKash, Nagad, and Rocket transactions is shared.
- Identity Verification Service: A licensed verification service is used for KYC checks.
- Legal Authority: Data may be disclosed in response to a court order or valid government request.
- Auditor: Selected third-party auditors may access limited data for independent review purposes.
All parties we share data with are bound by our strict data protection agreements and may only use the information for its specified purpose.
Section 05
πͺCookies & Tracking Technologies
Crickex Photos uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored in your browser.
Essential Cookies β Always Active
Analytics Cookies β Optional
Marketing Cookies β Optional
- Essential Cookies: Used to secure login sessions, maintain security tokens, and remember your language preference. The platform cannot function without these.
- Analytics Cookies: This helps us understand which pages get the most traffic and where users encounter issues. Data is stored anonymously.
- Marketing Cookies: To show you relevant offers based on your preferences. Can be disabled in browser settings.
Section 06
ποΈData Retention Period
Crickex Photos does not retain data beyond what is necessary. Each category of information has a defined retention period.
| Data Category |
Retention Period |
Purpose |
| Account Information (Name, NID) |
5 years after account closure |
Legal Obligation |
| Transaction History |
7 years |
Financial Regulatory Requirements |
| Betting History |
3 years |
Dispute Resolution |
| Support Chat Log |
2 Years |
Improving Service Quality |
| Cookie Data |
30 days β 1 year (depending on cookie type) |
UX Improvements |
| Marketing Preferences |
Deleted upon membership cancellation |
Individual Rights |
Section 07
βοΈYour Rights
You have several rights regarding your personal data on Crickex Photos. To exercise any of these rights, contact us at support@crickexphotos.net β we will respond within 30 days.
ποΈ
Right to Access
You may request to know what information we hold about you.
βοΈ
Right to Rectification
You may request corrections to any inaccurate or outdated information.
ποΈ
Right to Deletion
After account closure, you may request deletion of your data once the legally required retention period has expired.
βΈοΈ
Right to Restrict Processing
You may request that we restrict processing your data for specific purposes.
π¦
Right to Portability
You may request a copy of your data in a structured, portable format.
π«
Right to Object
You may object to your data being used for marketing or analytics purposes.
Section 08
πSecurity Measures
Crickex Photos uses industry-leading security technology to protect your data. Security is an ongoing commitment β we regularly audit and improve our systems.
Security Level Assessment
Data EncryptionAES-256 β Maximum
Payment SecurityPCI DSS Certified
Account Security2FA + Device Verification
Fraud DetectionReal-Time AI Monitoring
- All data is stored with bank-grade AES-256 encryption.
- Our servers are regularly audited by independent security professionals.
- In the event of a detected data breach, affected members will be notified within 72 hours.
- Two-factor authentication is available for all accounts.
Section 09
πPolicy Updates & Contact
Crickex Photos may update this Privacy Policy as needed. All registered members will be notified by email and SMS before any major changes take effect.
You can check the "Last Updated" date at the top of this policy to see when it was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions or complaints: support@crickexphotos.net β Responses may take up to 30 days.